Age Verification and Legal Requirements
Players must be at least 18 years old to register and play at Spinado. The casino operates under licence 8048/JAZ issued by Antillephone N.V. in Curaçao, which mandates strict age verification processes.
During account registration and when submitting withdrawal requests, Spinado may request identification documents to confirm your age and identity. Providing false information or using another person's credentials is a breach of the casino's terms and may result in account suspension and forfeiture of funds.
Self-Management Tools Offered by Spinado
Spinado provides a range of built-in tools that allow players to set boundaries on their gaming activity. These controls are accessible through your account settings and can be adjusted at any time, though increases to limits may be subject to a delay period.
| Tool | Function | How to Apply |
|---|---|---|
| Deposit Limits | Set daily, weekly or monthly caps on the amount you can deposit | Account settings under responsible gaming controls |
| Loss Limits | Restrict the total amount you can lose over a chosen period | Account settings under responsible gaming controls |
| Wager Limits | Cap the total amount you can wager within a set timeframe | Account settings under responsible gaming controls |
| Reality Checks | Receive periodic reminders of how long you have been playing | Account settings under responsible gaming controls |
| Cooling-Off Period | Temporarily suspend your account for a period you specify | Contact support via live chat or email |
| Self-Exclusion | Close your account for a minimum period, typically six months or longer | Contact support via live chat or email |
External Support Organisations
If you or someone you know is struggling with gambling-related issues, several independent organisations provide free, confidential advice and support. Spinado recognises GamCare, GambleAware and Gamblers Anonymous as responsible gambling organisations, though it is not affiliated with them.
- GamCare offers counselling, practical advice and a live chat service for anyone affected by problem gambling
- GambleAware provides information, tools and referrals to treatment services across the UK
- Gamblers Anonymous runs peer support meetings in local communities for individuals seeking help with compulsive gambling
Recognising Problem Gambling
Problem gambling can affect anyone and may develop gradually over time. Warning signs include spending more money or time than you intended, chasing losses, borrowing money to gamble, neglecting responsibilities, or feeling anxious or irritable when not gambling.
If you notice these patterns in your own behaviour, consider using the self-management tools available in your account or reaching out to one of the external support organisations listed above. Early intervention can help prevent gambling from causing serious harm to your finances, relationships or mental health.
faq
What is the minimum age to play at Spinado?
You must be at least 18 years old to register, deposit and play at Spinado. The casino may request proof of identity and age at any time.
How do I set a deposit limit on my Spinado account?
Log in to your account, navigate to the responsible gaming section in your account settings, and select the type of deposit limit you wish to apply. Changes that reduce limits take effect immediately, while increases may be delayed.
Can I reopen my account after self-exclusion?
Self-exclusion periods are binding and cannot be reversed before they expire. The minimum period is typically six months. Once the period ends, you may contact Spinado support to discuss account reinstatement, but the casino is not obligated to reopen your account.
Does Spinado participate in GamStop?
No, Spinado does not participate in the GamStop self-exclusion scheme. GamStop applies only to casinos licensed by the UK Gambling Commission. Spinado operates under a Curaçao licence.
Where can I find help if I think I have a gambling problem?
You can contact GamCare, GambleAware or Gamblers Anonymous for free, confidential support. These organisations offer counselling, practical advice, and referrals to treatment services.